Moonstone Counseling

Consultation

Please feel free to email me at [email protected] to see if we would be a good fit to work together. You are welcome to ask questions and check schedule availability.

Intake

Once you have decided that you would like to move forward with therapy, I will send you my intake documents. I use Simple Practice to store my paperwork and manage my calendar. You will receive and invitation to create a Simple Practice account. After I receive your completed paperwork, my biller will verify your benefits (if you are using insurance) and I will get your first appointment scheduled. All intake paperwork needs to be complete before I can schedule your first appointment.

Availability

I offer in-person and telehealth options for all appointments. I am in the office Monday, Tuesday, and Wednesday. You are welcome to email me or message me on Simple Practice between appointments. I usually respond within 48 hours. I am not available, nor do I respond to messages before 7am or after 6pm. I am also unavailable on weekends, public holidays, sick days, and during family vacations. If you are experiencing an emergency, please dial 911.

Reduced Fees

I do not offer reduced fees at this time, but I can refer you to other providers or agencies that might be able to assist you.

Rates

Please email me for current rates. A standard session is approximately 55 minutes. I can offer longer sessions upon request and if my schedule can accommodate a longer session.

Insurance

I offer insurance billing as a complimentary service, but please be aware I cannot ensure coverage. After your intake paperwork is submitted, my biller with verify your benefits and be able to give you an estimate of out-of-pocket cost per session.

Please note: Clients are responsible financially for services received regardless of insurance coverage. Please call your insurance provider to determine your coverage.

I am currently in-network for Premera BCBS, and Aetna. I am in the process of credentialing with Cigna. Please email me to check current in-network status.

I can also offer you a superbill to submit to your insurance for out-of-network claims. Again, please call your insurance provider to determine out-of-network coverage.

I do not take Medicare or Medicaid at this time.

Cancellation Policy

If you do not attend your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the session. Unfortunately, insurance does not cover missed appointments. Life happens and sometimes a late cancelation and no call/no show is unavoidable and I understand this. I offer one free late cancel pass at my discretion. However, I reserve the right to discharge clients who chronically miss scheduled appointments.

Payment

Credit Card is accepted for payment at the time of service. You are responsible for co-pay and any services provided that are not covered by insurance. Please check with your insurance company. I use either Square or Simple Practice to process credit card payments. I also accept Paypal, Venmo, cash, and in-state checks.

Crisis Care

I do not provide crisis care at this time.

If you are experiencing a psychiatric emergency please pick up a phone and dial 911 or go to your local emergency room.